Shipping Policy – Menorah Baby Boutique

Last updated: 01/02/2026

At Menorah Baby Boutique, every order is prepared with care. Below is our full shipping

information so you know exactly what to expect.

  1. Processing Times

Because many of our items are personalised or handmade:

  • Standard processing time:5 to 10 business days
  • During busy periods (holidays, sales), processing may take slightly longer
  • Custom-made items may require additional time depending on complexity

Processing time does not include delivery time.

  1. Shipping Methods & Delivery Times

We ship using trusted courier services such as Royal Mail, Evri, or FedEx (depending on your

location and order size).

Estimated delivery times:

  • UK Standard Delivery: [ 2–5 business days]
  • UK Express Delivery: [ 1–2 business days]
  • International Delivery: [ 7–21 business days]

Delivery times are estimates and may vary due to courier delays, customs, or weather conditions.

(This does not include the time for production)

  1. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Weight and size of your order
  • Shipping method selectedFree shipping may be offered during promotions.

  1. Tracking Information

Once your order has been dispatched:

  • You will receive a shipping confirmation email
  • Tracking information will be included (if applicable)

Some small items may be sent via untracked services to keep costs low.

  1. Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Lost parcels due to address errors

If you notice a mistake, contact us immediately.

  1. International Orders

International customers are responsible for:

  • Customs fees
  • Import taxes
  • Duties charged by their country

These charges are not included in our prices.

  1. Lost or Delayed Parcels

If your parcel is delayed:

  • Please allow the full estimated delivery window
  • Contact us if your order has not arrived after [ 14 business days UK / 30 business days

international]

We will assist in locating your parcel, but delays caused by couriers are outside our control.

  1. Contact Us

For shipping enquiries, email:

nora@menorahbabyboutique.com Menorah Baby Boutique